WHAT DOES SOFTWARE MAINTENANCE COVER?
Our dedicated and professional team is geared to helping you maximise the benefits of your 2020 Fusion installation. Software maintenance covers the following services:
VIRTUAL ONLINE SUPPORT
Our helpline team can remotely access your computer to guide you through the process of creating 2020 Fusion designs, as well as to quickly diagnose and resolve any other problems you may have.
DEDICATED CUSTOMER HELPLINE
Our friendly customer service representatives are waiting to help you with any problems or questions you may have, or to give you information on the very latest manufacturers’ catalogues. Available 8am-5pm, Monday to Friday.
Get your hands on the very latest catalogues instantly, via the internet. You can download brand new catalogues and updates to existing ones.
UNIVERSAL CATALOGUE SUITE
Our constantly maintained ‘universal’ kitchen, bedroom, bathroom and office catalogues allow you to choose from a wide range of generic items to further enhance your designs.
2020 FUSION UPDATES
If you have a supported Fusion license you’ll automatically receive software updates for that license. These keep you up to date on the latest enhancements, whether technological or functional. Additional fees may apply for updates to content, customisation and integration links to other business systems.